We currently only deliver to countries within the European Union.
Goods are usually delivered within 24 hours, if they are in stock. This may differ during the high season. Special products from request are delivered according to agreement.
All deliveries are insured for damages and loss during transportation.
There is a fixed cost of 59 SEK for delivery in Sweden.
For heavier packages the cost is a multiple of the standard 20 kg package. For example: 30 kg gives a multiple of 2 (1,5 rounded up). 2 x 59 SEK = 118 SEK.
For packages that are not claimed upon arrival, a fee of 350 SEK will be charged to cover our costs.
Delivery in EU
The prices are valid for packages up to 28 kg. For heavier packages the cost is a multiple of the standard 28 kg package. For example: a package to Denmark weighing 40 kg gives a multiple of two. 2 x 172 SEK = 344 SEK.
Card payment is made in cooperation with DIBS Payment Services AB. DIBS Payment Services AB guarantees that the customers’ card information can only be read by the payment and bank system. We accept VISA and MasterCard. No other fees are added for card payment.
The customer has the right to withdraw the purchase within 14 days after receiving the goods. In that case, the return delivery fee will be paid by the customer, who is also responsible for transport risks during return delivery.
Returned goods must be unchanged, both concerning the product itself and its packaging, meaning the goods should be unused and undamaged.
The customer has the right to file complaints within three years of receiving the goods. This applies to problems already existing at the time of arrival. Please call our attention to the problem as soon as possible. The right to file a complaint does not extend to special goods.
Always contact us before returning a product. Our contact information is available in “Contact” in the top menu.
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